Privacy Policy

Last Updated: December 2023

At Eva Bloom Soulmate Sketch, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you purchase our service, we collect:

  • Name: To personalize your soulmate sketch
  • Email Address: To deliver your sketch and communicate with you
  • Date of Birth: For astrological analysis in your reading
  • Gender Preference: To create the appropriate soulmate sketch
  • Love Questions: Optional information to personalize your reading

Payment Information

All payments are processed through secure third-party payment processors (ClickBank). We do not store your credit card details on our servers.

Technical Information

We automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our site
  • Referring website information

2. How We Use Your Information

We use your information for the following purposes:

  • To create and deliver your personalized soulmate sketch
  • To provide you with psychic readings and spiritual guidance
  • To process your payment and complete transactions
  • To send order confirmations and delivery notifications
  • To provide customer support and respond to inquiries
  • To improve our website and services
  • To comply with legal obligations

3. Data Protection & Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmissions
  • Secure payment processing through ClickBank
  • Regular security assessments and updates
  • Limited access to personal information by authorized personnel only
  • Data encryption for sensitive information

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: With trusted partners who assist us in operating our website and conducting our business
  • Payment Processors: With ClickBank for payment processing
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences and settings
  • Understand how you use our website
  • Improve your browsing experience
  • Analyze website traffic and performance

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your data
  • Data Portability: Request transfer of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at support@evaabloom.com

7. Data Retention

We retain your personal information only for as long as necessary:

  • Order information: 5 years for tax and record-keeping purposes
  • Email correspondence: 2 years for customer service reference
  • Website analytics: 24 months for service improvement

8. International Transfers

Our service is available internationally. By using our service, you acknowledge that your information may be transferred to and processed in countries other than your own, which may have different data protection laws.

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@evaabloom.com

Response Time: 24-48 hours